Shipping Policy
Last updated October 2026
WONDIMAGEGNE LABS is registered in West Van Lear, in the hills of eastern Kentucky, a long day's drive from the nearest coast. Distance is part of the idea, so we would rather tell you plainly how long a parcel takes than make it sound shorter. The handling, transit and total delivery times below are the same ones shown on every product page, in your bag and at checkout. All prices are in U.S. dollars (USD).
Where we ship
We ship within the United States only — all 50 states and the District of Columbia, including Alaska and Hawaii. We do not currently ship to U.S. territories, APO/FPO addresses or internationally.
Free shipping
Standard shipping is free on orders of $75 or more. Orders under $75 ship for a flat rate of $6.99. The threshold applies to the merchandise subtotal after any discounts.
Order cut-off time
Orders placed before 12:00 PM Eastern Time (ET) on a business day begin handling the same day. Orders placed after the cut-off, or on weekends and U.S. holidays, begin handling on the next business day. Handling itself takes 1–2 business days — see the table below.
Handling time
Handling covers checking, packing and handing your order to USPS, UPS or FedEx, and takes 1–2 business days. It is the same for Standard, Express and Overnight — a faster service shortens the time on the road, not the time on the packing table. Business days are Monday to Friday, excluding U.S. holidays.
Estimated delivery by shipping method
| Service | Handling | Transit | Total Delivery | Price |
|---|---|---|---|---|
| Standard | 1–2 business days | 5–7 business days | 6–9 business days | $6.99 · free on orders of $75 or more |
| Express | 1–2 business days | 2–4 business days | 3–6 business days | $12.99 |
| Overnight | 1–2 business days | 1–2 business days | 2–4 business days | $24.99 |
Total delivery = handling + transit. Business days exclude weekends and U.S. holidays. These are estimates, not guaranteed dates. The method you choose at checkout shows the same figures.
Tax policy
All prices shown are the final price you pay — any applicable sales tax is already included in the listed price. No additional sales tax is added at checkout.
Order confirmation
As soon as you place an order we email a confirmation with your order number and a summary of your order to the address you entered at checkout. If it does not arrive within a few minutes, please check your spam folder.
Order tracking
When your parcel ships, its carrier and tracking number appear on our Track order page — enter your order number and the email you used at checkout.
Address accuracy and changes
Please double-check your shipping address at checkout. We are not responsible for parcels delayed, lost or returned because of an incorrect or incomplete address. If you notice an error, contact us straight away through the Contact page — we can update the address only while the order is still in handling. Once it has shipped, changes depend on the carrier.
Delays
Carrier delays, severe weather and holiday volume can stretch transit beyond the estimates above. If your parcel has not arrived after the latest estimate for your method — 6–9 business days for Standard, 3–6 business days for Express, 2–4 business days for Overnight — contact us through the Contact page and we will look into it with the carrier.
Damaged or lost parcels
If your parcel arrives damaged, or is marked delivered but has not arrived, contact us within 7 days of the delivery date with your order number and, where possible, photos. We will work with the carrier to locate the parcel or send a replacement at no additional cost.
Questions?
Write to us through the Contact page and quote your order number.
